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Someone is using my account elsewhere

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Re: Someone else using your account? Post here.

Casual Listener
I emailed support and they said to reset the password. Once reset all devices will be auto signed out.

Re: Someone else using your account? Post here.

Rock Star 24
Rock Star 24

UPDATE: You can now sign out of your account everywhere from your account page

 

Go HERE, sign in, and on the right there is a section titled "Sign out everywhere".

MattSudaRock Star 24
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Re: Someone else using your account? Post here.

Community Legend

Awesome.

Re: Someone else using your account? Post here.

Newbie

Please please please log me out of all devices! Thank you!

Re: Someone else using your account? Post here.

Rock Star 24
Rock Star 24

You can now sign out of your account everywhere from your account page

 

Go HERE, sign in, and on the right there is a section titled "Sign out everywhere".

 

https://www.spotify.com/account/overview/

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Someone else using your account? Post here.

Casual Listener

Hi, somehow spotify got connected to my bf's facebook account. When I am trying to reset it I still get his name in the right hand corner of spotify. how do I "get my own name back?"

Re: Someone else using your account? Post here.

Casual Listener

Hi,

somehow spotify got connected to my bf's facebook account. When I am trying to reset it I still get his name in the right hand corner of spotify. how do I "get my own name back?"

Re: Someone else using your account? Post here.

Community Legend

Hey, I replied to your other post here.

Solution!

Re: Someone else using your account? Post here.

Spotify Legend

Hey there,


Thanks for coming to the Spotify Community.

 

If you don’t recognize a device using your account, you may have left your account logged in on someone else’s device. If you don’t have access to that device, you need to ask the owner of the device to log out of your account.

 

If you don’t know who it might be, sign out remotely from your account page. For extra safety, you can change your password.

 

If you think someone may have access to your account, we’d recommend following these steps.

 

Thanks!

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