Someone is using my account!

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Someone is using my account!

jcompton1
Casual Listener
Hi,

I have been using Spotify for ages, I went to log on the other day & all my playlists have gone & been replaced by music I have never heard of?

Has anyone come up against this before? If so how do I solve it?

Many thanks
3 Replies

Maxim
Rock Star 24
Rock Star 24

Hey @jcompton1,

 

Welcome to the Spotify Community!

 

It sounds like someone may be accesing your account. To prevent this, go to https://www.spotify.com/account/overview/, change your password and press the "Sign out everywhere" button.

 

Playlists can be restored at https://www.spotify.com/ph/account/recover-playlists/. Let me know how it goes!

MaximRock Star 24
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jcompton1
Casual Listener
That's great! Thank you so much for your help!

I have restored my play list but is there anyway I can restore my songs too? As they have deleted everything 😞

Thanks again for your help

Maxim
Rock Star 24
Rock Star 24

@jcompton1

 

Right now, it's only possible to restore playlists

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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