Spotify Community

jcompton1 · ‎2016-04-17

Hi,

I have been using Spotify for ages, I went to log on the other day & all my playlists have gone & been replaced by music I have never heard of?

Has anyone come up against this before? If so how do I solve it?

Many thanks

Maxim · ‎2016-04-17

Hey @jcompton1,

Welcome to the Spotify Community!

It sounds like someone may be accesing your account. To prevent this, go to https://www.spotify.com/account/overview/, change your password and press the "Sign out everywhere" button.

Playlists can be restored at https://www.spotify.com/ph/account/recover-playlists/. Let me know how it goes!

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jcompton1 · ‎2016-04-18

That's great! Thank you so much for your help!

I have restored my play list but is there anyway I can restore my songs too? As they have deleted everything 😞

Thanks again for your help

Maxim · ‎2016-04-18

@jcompton1

Right now, it's only possible to restore playlists

MaximSpotify Star

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If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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