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Someone is using my spotify, and I have tried everything

Someone is using my spotify, and I have tried everything

I've tried for weeks to stop someone from using my spotify. I've logged out of all devices multiple times and changed the password to my facebook (which I use to log in to my spotify account), but it doesn't seem to be helping at all. 
I've also tried to set a password for my acctual account but spotify won't let me. 
What esle can I do? It's extremly irretating when the music stops all the time and that the person is making own playlist that is sh*t.

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1 Reply

Hey @christvi!

 

I'm sorry to hear that. In this case then I suggest you get in touch with the Spotify staff - simply drop them a line on social media (Twitter or Facebook) or by using the contact form. Make sure, if you use the latter, to reply to the automated email you'll receive directing you back to the help pages, even if it's from a no-reply.

Support usually gets back within a day or two.

 

Hope this is helpful!

 

Have a great day,

 

BittencourtSpotify Star
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