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Someone logged into my account

Someone logged into my account

Hi guys,

I noticed someone (Jason-pc) using my account and I am absolutely sure no one knows my account & password because I dont share it.

So my question is how did that person knows it? Maybe all our info is on the street, these days security breach happends a lots... Just wondering if more people are also experiencing this.

I logged him out by using 'logg me off everywhere'-option.
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3 Replies

Hey @mranonymous

 

I suggest you contact support so they can help you figure this out

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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Hey @mranonymous,

 

I highly recommend changing your password here.

MaximSpotify Star
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Hi, thanks for the advice I already have done this. Couldnt change my profile so I dont know wheter he knows the other info.

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