Someone stole my account

[Jamei]

I dont get how this is possible.

This morning I recieved a message saying my email has been sucessfully changed. I look it up and yep its changed, I havnt changed it so someone has managed to change it without using a reset password email.

I instantly send a message to spotify and telling them to change it back.

Thought this sort of thing wasnt suppose to be possible to happen ever! This is mighty annoying too since I listen to spotify every single day.

I hope to hear from you soon!

Oh and those who wonder how the **bleep** I can type this, well the idiot who changed my adress forgot to disconnect my facebook account so I could sign in through that.

[Maxim]

Hey @Jamei,

Please bear in mind that the Spotify Community is not an official Spotify Support service 🙂

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.