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Someone stole my spotify premium account.

Someone stole my spotify premium account.

So i have had spotify premium for like 6 or 7 months and yesterday when i logged in, i saw that someone was using it on a device that is unfamiliar to me. I've tried to change my password and everything, but it doesnt help, is there anything i could do or can spotify do something about it?

70c0ad6924875aa39c1d2de70966c0a4.png
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5 Replies

Helpppppp I have the same problem and it extremely annoying!!!

Hey there 🙂

Can you try signing out everywhere?

  1. Log in to your account.
  2. Click SIGN OUT EVERYWHERE.

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Just keep swimming!

© to the owner of the photo 🙂

Hey @Miket7905,

 

Check that your email address is correct in your profile page (not been altered by someone else) and change the password to a more secure one.

 

Then, like @anjieeeeeeeeee rightfully says, there is option to sign out from all devices in your account's main control panel (at the very bottom).

 

That should logout of everything, including unrecognized devices.

osorniosSpotify Star
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Note: I'm not a Spotify employee.

I have done all of that... I sent a letter to tech support. Hopefully they can help

I would suggest to make sure all your information is put in correctly and maybe try a more secure password:)

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