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Someone was using my account

Someone was using my account

Hello,

 

Recently I had problem with Spotify just stopping playing and I blamed my back-up phone. Some days ago I finally figured out why I had that problem, someone was using my spotify account to listen to music (they used browser, I use only phone). 
I had also problem with one other account and I have already contacted local police to figure this out (they are working on it).  Is there any way to get information about all logins and IP's? 

Reply
2 Replies

Hey @lacebycr thanks for reaching out to the community.

 

Thats not cool to hear. Can you try changing your password, and using the "Log out of all devices" button on your account page? There is no way to see who logged into your account from your end, but if it helps, try contacting Spotify support if you are in urgent need of the ip address. You can contact them here.

 

Best, 

Jack

Hey there @lacebycr,

 

Sorry to hear this happened to you and thanks for reaching out! 

 

Check out this article for more info on why this could happen and how you can prevent it. 

We hope this sheds light on the subject!

PetyaModerator
 
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