Help Wizard

Step 1


Songs That Disappear

Songs That Disappear






Galaxy S6, PC

Operating System

Android Nougat, Windows 10


My Question or Issue

So, the problem is, sometimes I find some songs that I've already saved on "My Songs" (that now turned into "Favorite Songs") unsaved without a reason. I didn't reached the maximum songs limit, the prove of that i saved them, beside my own memory saving them, is that I have another playlist with the same songs saved, that I only save copying from "My Songs" to that playlist and there's some songs in that playlist that isn't saved on "My Songs". Help me please.

1 Reply

Hey @IgorOberhofer, welcome to the Community!


That's odd. Do you notice this happens across multiple devices? For now, you can try logging out and back in every now and then to make sure the tunes in Your Library stays updated.


Hope that helps.


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