Songs by artist A.K. being added to my playlist

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Songs by artist A.K. being added to my playlist

Wulffson
Casual Listener

 

Edit: Still having this issue with it persisting for over 2 weeks now. I really hope the mods here can mark this as still not solved because clearly the "Solution" is not working. This is ridiculous coming from such a large company with a large population of members. I have been a listener for quite some time now and have had premium for most of that time. Another thing I noticed is that my Premium plan changed from the normal $10 plan to the family plan for no reason and I got charged the $15. I never chose the family plan because everyone I know is either already on a family account or has their own premium. If you're having this issue I still recommend resetting your passwords and Unfollowing A.K. For now I've been just double checking before I leave the house every morning removing the songs if they pop up again. I really hope that someone actually important and can get things done around here sees this post and looks into the issue further. As a Community Manager of a 30k member gaming community I can safely say Spotify has some serious issues when it comes to community support and addressing issues with their platform.

 

 

Plan

Premium

Country

US

Device

Galaxy S8 and PC

Operating System

Windows 10

 

My Question or Issue

Over the past week I've had random "A.K" songs added to pretty much all of my playlists. It also shows that I'm following A.K. When it first happened I just removed the songs from the playlist, but every day it seems to keep popping up. I have Premium and every time I look this issue up it's always with the "Free plan Suggested songs". I don't even know what A.K is and their "Music" is low key kinda trash ngl. So let's keep this**bleep** off of my Metal playlists spotify. Thanks.

1 ACCEPTED SOLUTION
Solution!

Petya
Community Legend

Hey all,

 

Thanks for letting us know about this! 

 

After all the information you gave us, we reported the artist and their content. It has been taken down from our platform. Thanks for staying tuned and contributing to this. 

 

In case you see any fraudulent streams appearing in your profile, follow the steps in this support article. You can also secure your account further by taking the measures suggested here.

 

Since this has been taken care of, we're locking any further replies to this thread. 

If you need further help with anything similar, feel free to start a new thread in the relevant Help Board.

Thanks for your understanding and have a nice day!

PetyaModerator
 
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65 Replies

ndefeo87
Visitor

This has been happening to my account for a couple of weeks, I kept deleting songs and the next day they would end up right back in all of my playlists. When I went to the gym a bunch of other songs of instrumentals were in my queue that I had never heard of. These songs are awful! Tonight I went to listen to Spotify on my phone and it said it was listening on another P.C. when I asked my boyfriend if he was using it he said no. I proceeded to play the music on my phone and kick them off, only to have the song change and then be kicked off. I logged out of all devices, made sure there were no third party devices with access, and changed my password. I have loved using Spotify premium, however if this continues after taking those necessary steps I will be switching to Apple Music. 

Solution!

Petya
Community Legend

Hey all,

 

Thanks for letting us know about this! 

 

After all the information you gave us, we reported the artist and their content. It has been taken down from our platform. Thanks for staying tuned and contributing to this. 

 

In case you see any fraudulent streams appearing in your profile, follow the steps in this support article. You can also secure your account further by taking the measures suggested here.

 

Since this has been taken care of, we're locking any further replies to this thread. 

If you need further help with anything similar, feel free to start a new thread in the relevant Help Board.

Thanks for your understanding and have a nice day!

PetyaModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

View solution in original post

kazys_vibes
Casual Listener

I also have the same problem and i was told someone hacked into my account and changed my pass buh? still there man

the_shadow_630
Visitor
So, this has happened to me, with multiple playlists, both private and public, for some time now. Biggest problem one was one that I use as overnight music for my kids, starts playing this techno style electronic music, which is not soothing at all and is keeping them awake instead of helping them sleep. I removed the entries MANY times, and they continue to reappear. I went through my other playlists and found similar entries there as well, and removed them. Now, I have blocked the artist all together. Not that I mind his style of music, as, in the right venue and time, it would be just fine by me. It is more about the fact that it is being forceably added to my playlists, which I cannot allow or tolerate. Also, as the OP indicated, I was apparently following the artist, though I have never heard of this artist and have never chosen to follow them.

Before you say it, yes I have gone through all of the secure my account procedures and yes, it still persisted after that. I am not sure what kind of bug or exploit is being used to accomplish this, but it needs to be addressed and fixed immediately.

basedlugia
Visitor

Plan

Premium

Country

U.S.

Device

(iPhone 8, Acer Aspire PC)

Operating System

(iOS 10, Windows 10)

 

My Question or Issue

A bunch of songs in a row from an artist called A.K keeps being added to my (only) playlist. I know for a fact I didn't add them and I've never listened to this artist before, and no one else has access to my account. It's on my desktop and my phone. If this is some kind of feature, why? I pay for premium. I hope it's a glitch.

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janine4
Casual Listener
I still think is not a glitch and someone is hacking into spotify. It is
such a rare artist and the fact that every day I keep seeing people with
the same problem over and over again is very strange.

I was able to fix it, i'm not sure if it's due to the fact that I change
passwords from EEEVERYWHERE (facebook, mail, spotify, eveything I could
think of) or if spotify did actually block the artist for me ( I actually
blocked it myself but I still appeared )


OneByBoo
Rock Star 19
Rock Star 19

Hi there @basedlugia,

thanks for reaching out about this !

 

I would like to suggest you take all the steps provided here and here, in order to strengthen your accounts protection.

 

Regardless, you can read more about reporting this kind of content issues by checking out this info page.

 

However, if you had taken all the steps mentioned above and still experiencing odd behavior on your account, i suggest you consider creating a new account.

 

If you do decide doing so, please check out this Spotify answer and learn how to transfer you data safely to the new account.

 

Let me know if you have any further questions 🙂

 

 

OneByBooRock Star 19
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Note: I'm not a Spotify employee.

Jen1975
Visitor

I did the usual Google search after experiencing the same issues with the same artist and after reading through some of the answers I find myself asking why is the same generic answer delivered every time an issue is posted seriously this issue is actually quite frustrating I have private playlists or as Spotify tag them secret and yet the same artist is able to repeatedly able to add songs to them, not once but we have a count of seven different occasions my account has not been taken over, I am not tech fresh here geez guys how hard is it to work out every single issue is identical the artist is the problem remove them and your issue disappears oh and before I get the generic here's the link answer already did that only have three people on my family account and no Facebook attached no third party apps either so let's see if we can fix it properly this time and work out how one artist is hacking your system to provide themselves with a popular status never followed don't even listen to the tracks I just delete them when they repeatedly show up and only in my personal playlists

janine4
Casual Listener

Hi everyone! I see there's a lot of you with the same problem. Seems like my account was hacked...i've experienced everything you've all said. I tried blocking, eliminating the artist and nothing. I chabged my password on spotify, facebook, gmail, a lot of places i could think my accounts were link (also, i eliminated the FB-SF link and permissions) andit all stopped! 

So it seems i was genuinely hacked ...

 

The think is, this 'artist' might had something to do with it. Also, i find it very strange the way it could play it's songs on a random play over and over again. This does not happen with other artists

 

Anyways, change your passwords ASAP!! Your credit cards are on the app and it could

be dangerous. 

pvttaku
Casual Listener

Plan

Free

Country

US

Device

PC

Operating System

Windows 10

 

So this band A.K's album "Testing" got added to my created playlists, like at the top so I know I didn't add them. Anyone got any ideas as to why?

 

Edit: I noticed some are from another album called "Playful".

 

Screenshot_11.jpg
Screenshot_12.jpg
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jaelspijker
Newbie

Same here!! A.K with albums Testing en Playful has been added to most of my playlists and i's driving me crazy! I've deleted them many times, everytime I open one of my playlists the songs are back. 

I'm hoping that Spotify will be able the fix this, it really takes away from easy listening to your favorite songs when you're forced to listen to music you don't want to hear and keep having to remove. 

1.JPG

carchron
Visitor

I am in the same situation. This same artist (different Album) has been added to many of my playlists. I have had no verifications that my account has been accessed incorrectly and I've changed my password and the songs have been re-added. I believe this may be something on Spotify's end as I can't explain it. 

siniscule
Visitor

I'm having precisely the same problem, by the same Artist + Album. I've actually removed it from my playlists, and have had them pop back up in the same playlists and they appear in my queue too. Although I highly doubt it's my password (I have an incredibly strong password, and also it keeps recurring even though I have no payment options linked to this account), I've changed it just now to see if that puts a stop to it just in case. I hope yours has ended, but it has been making me feel like a crazy person (aka gaslighting myself with "Did I do this while half-asleep? They're back? Did I never actually remove them?" etc. I'm glad you're proof that it's a not-just-me situation). 

Redbar
Casual Listener
I recently paired Spotify with Soundiiz to try and create Youtube playlists more easily, and it might have been related to that connection. I'm just happy to see others are getting this same artist and songs, AND HAVING SOME COME BACK. I will see if the unpairing helps out at all.

Redbar
Casual Listener
This same exact thing happened to most of my playlists with the SAME ARTIST. So freaking annoying.

Maxim
Rock Star 24
Rock Star 24

Hey @pvttaku ,

 

Thanks for reaching out.

 

I'd recommend checking out this support article: https://support.spotify.com/account_payment_help/account_help/someone-has-gained-access-to-my-accoun....

 

Hope this helps 🙂

MaximRock Star 24
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Note: I'm not a Spotify employee.

pvttaku
Casual Listener

I don't think someone actually took over the account, but I will change my password first chance I get just in case. Thank you

hcloving
Visitor

Same thing happened to me. All my playlists have songs by A.K, Yas T. My alexa would also start playing their music at random times from Spotify. I assume it is to increase their plays/followers?

Lucy6
Casual Listener

 

Plan

Premium

 

Country

USA

 

Device

iPhone 11

 

Operating System

iOS 13.3

 

My Question or Issue

Spotify keeps adding random songs by “A.K.” to my personal playlists. Every time I delete these tracks, new ones appear when I open the app again. This is not a collaborative playlist and my account has not been compromised. I have multiple friends who are experiencing the same issue, with the same artist/songs being added to their playlists. This is happening to ALL of my playlists and it’s very annoying. 

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FB80B9A4-0A6D-4BE1-B927-1CF113D194C3.png

OneByBoo
Rock Star 19
Rock Star 19

Hi there @Lucy6,

thanks for reaching out to the community !

 

Spotify does not add tracks to your self curated playlists.

 

If you're experiencing odd behavior on your account, please make sure to take all the steps provided on this help page and this one as well to strengthen your account's protection.

 

Furthermore, give it a bit more time to see if you keep having those tracks added.

If so, i suggest creating a new account and moving all your data safely using this official Spotify Answer.

 

Thanks for your cooperation.

Let me know if there's anything else i can do for you 🙂

OneByBooRock Star 19
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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