Songs not syncing from phone to computer

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Songs not syncing from phone to computer

KoikaTenshi
Newbie

When I save a song on Spotify on my phone, it doesn't save itself to Spotify on my computer (i.e. It doesn't get listed in my Library) . On the other hand, if I save a song on my computer, it shows up on my phone as saved. Is that an intentional thing, or am I doing something wrong?

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Daisy
Spotify Legend

Hey @KoikaTenshi,

 

Thanks for getting in touch. That's not cool! No worries, we're here to help 🙂 

 

Could you try to log out and log back in on both devices? This should do the trick. If it doesn't, can you try a reinstall the app on both devices? 

 

Let us know how you get on! Thanks.

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2 Replies
Solution!

Daisy
Spotify Legend

Hey @KoikaTenshi,

 

Thanks for getting in touch. That's not cool! No worries, we're here to help 🙂 

 

Could you try to log out and log back in on both devices? This should do the trick. If it doesn't, can you try a reinstall the app on both devices? 

 

Let us know how you get on! Thanks.

zitroffel
Visitor

Hey,

 

i also have that problem, it happened a few times since like half a year. deactivating the download on my computer works too or as you said reinstalling but that is not a permanent fix, sadly. It is just so annoying downloading thousands of songs over and over again just because a few wont synchronize.

Could there pls be an update?

 

Thank you

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