Help Wizard

Step 1


Songs play Randomly

Songs play Randomly



I have a problem since this morning. Spotify is just playing randomly songs. I already signed out all devices but its still doing this. I also changed my password and signed out all devices again. Does anyone else have this problem? Can you help me? Its realy annoying. I thought it could be a virus on my phone, but its not. Its happening on my Phone, my Ipad and my computer. The song is just randomly changing to the next one and i dont know why.


Please help me! 🙂

1 Reply

Hey there, @Obi91


Thanks for coming to the Community.


Can you head to and click Remove All?
You'll need to re-download any offline songs again after, but we think it'll help.


Let us know how it goes!

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