Sorry, we cant load friends to follow

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Sorry, we cant load friends to follow

Casual Listener

Plan

Premium

Country

Brazil

Device

Dell

Operating System

Windows 10

 

My Question or Issue

I link my spotify with facebook, and it cant load my friends. 
I've already able the botton "Process my facebook data".

1 Reply
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Re: Sorry, we cant load friends to follow

Moderator
Moderator

Hey there @rebecca21

 

Welcome to our Community and thanks for reaching out to us.

 

Kudos on making sure that ''Process my Facebook data" is on. What you can try next is re-syncing your Facebook profile to Spotify. You can do that with the following steps:

  1. On desktop, go to www.facebook.com/settings.
  2. Select Apps and websites in the left hand column.
  3. Find Spotify and click View and edit.
    • Tip: If you don't see it, check the Expired tab.
  4. The Spotify app settings pop up. Select Remove App at the bottom of this pop up, then Remove to confirm.
  5. Go to https://www.spotify.com/signup and click Sign up with Facebook.
  6. You’ll receive a message requesting access. Select Okay.

Keep us in the loop and don't hesitate to ask if you have any other questions. 
 

Take care!

ElenaModerator
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