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Special Characters in Username

Special Characters in Username

Dear Spotify Community,

 

I own a Samsung Smat TV and want to log in to the installed Spotify-App. My Username have the Special Character '|' (vertical line) and this is not included in the app-build-in keyboard.

 

Additionaly I pluged my bluetooth Keyboard to the TV, but I am not able to type with it in the app. For webbrowsing it works.

 

So is there a way to type my username with this character or an other way to log in to the app, for example a user number or anything else?

 

Thanks,

Strulle

Reply
1 Reply

Special characters in a username or password can cause issues with other devices too. If your account isn't linked to facebook, you could link it and use the facebook login or, if you don't want to do that, it's probably going to be a case of setting up a new account and transferring your Premium subscription and playlists over to it.

 

Get in touch here and the accounts team will help. If you get an automated response directing you back to the community or to the help pages, make sure to reply to it directly to speed things along.

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