Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Spotify 30 day free trial?

Spotify 30 day free trial?

Hi,Just finished 30 day trial and £9.99 went from my paypal account,but i no longer

wish to continue With the premium version.

So i went straight away to cancell the recurring payment in paypal,but if i check my Spotify

account it says i've got the premium version for another month.

How do i get back to the free version and stop any money being sent to Spotify.

Thanks in advance.

2 Replies

Hiya. You can cancel your subscription for the future from your subscription page . If you are hoping for a refund of the payment already made, I suggest you submit an online contact form and someone at Spotify can look into it for you. If you get an automated reply, make sure to reply to it directly (even if it's from a no reply) and it will be sent to the Spotify staff.

Thanks for the links Joe,i just sent  a message on their contact form.

PS How do i change my avatar?

Suggested posts