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Hello @dizzurvive and welcome to the Community!
Are you attempting to click a link or something and it is not allowing you to continue to the offer page or is it just something you were inquiring on in general?
Eligibility for special offers depends on whether or not you have previously used an offer, are in a particular location that it is being offered, and are signing up during a specific timeframe for the offer. All of these things have to be in place for it to go through.
Happy Spotifying!
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