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Spotify Account hacked

Solved!

Spotify Account hacked

My account has been hacked, 

 

Some douchebag with an iPhone 4 keeps connectiong to my account, I changed my password but my session is surely cached in his device... That's stupid

 

How the hell do I block /remove this guy?????

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Accepted Solutions
Marked as solution

There's a button on the website inside your account settings that will sign you out everywhere. That should knock him off.

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5 Replies
Marked as solution

There's a button on the website inside your account settings that will sign you out everywhere. That should knock him off.

Thank you !  Didn`t saw it at first! 

@warracer

 

I would also suggest to login to your account in the website

 

https://www.spotify.com/account/overview/

 

Check your email address is correct (not been altered by someone else) and change the password to a more secure one.

 

 

osorniosSpotify Star
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Note: I'm not a Spotify employee.

My Premium Account has been hacked and is being used by someone else - completely unauthorised! can someone help me please?? My email & password have been changed so I can't reset anything or even contact Spotify support because everything is going to hackers email! Can someone help me please?? 

@sharrisy

 

If you contact support from the hacked account, the support reply will probably go to the hacker's email. 

 

Contact support using this alternative contact form so they can help you.

 

https://support.spotify.com/contact-spotify-anonymous/

 

Make sure you are logged out of any Spotify account when using the contact form or the username and email field will not show up. It is important so that you can enter the information of the account you are having trouble with. If you are logged in with a different account that is not having the problem, that account info will be used and support will be confused.

 

If you get an automated reply email telling you to check the help section or the Community, you need to reply directly to support@spotify.com

 

Support usually replies within 24-48 hours. Don't forget to check your spam folder for responses as they may end up there.

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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