Help Wizard

Step 1


Spotify Artist Page link does not work on Facebook.

Spotify Artist Page link does not work on Facebook.

I am having an issue trying to link my spotify artists page on my Facebook in the "websites and social links". When I add it, the button is clickable but on my phone it opens up Spotify and says error, have another go... and on PC/Mac it just opens up a blank tab on chrome and says "this site cannot be reached".

I am using the "share>copy artist link" from Spotify, but adding that into Facebook it will not work. Even sharing it to my wall doesn't work.

I read an older solution was to erase everything from the question mark of the link up to the end  but that doesn't work either. I would really like some help with this as people keep telling me the link doe not work through facebook... thats how I discovered it didn't work, clicked it myself and found out.

Screen Shot 2018-11-12 at 5.14.11 PM.png
4 Replies

Hey @LeftHandPath.


Thanks for reaching out to us on the Community - we'll be glad to point you in the right direction 🙂


You need to get in touch with our Artist Services team by going here and filling out the form. They'll be able to help you out with your query.


Hope that helps! Let us know if there's anything else we can help with 🙂

Having the same issue and when i try to submit a form its not on the options.

Hey there @josephcaba


Thanks for reaching out about this in the Community, and welcome 🙂


If the option you're looking for is not there, we'd recommend using another one that fits your issue, even if it's a bit general. 


You can also explain what's happening with more detail there. 


We'll be here if anything else comes up. 

Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

I have the same problem.

 On facebook page editing the about - Websites and social links you select the Spotify and its asks you for the username. 

When you put the username and you click it ( only is you put an Artist username ) it doesn't work cause the facebook use this link  . For a Spotify user this works fine but for an Artist the link should be this but facebook has only the first so to fix this someone (from Spotify support) have to contact facebook developers. Or Spotify developers to make the username at this link be able to fit to both and


Or remove the "user" or "artist" after the

so any username you put next to it will work fine just like in Instagram, Facebook, Twitter TikTok  etc...

Please fix this , there is no other solution. 

Please do not ask me to contact anyone I just give you feedback.



Suggested posts