Spotify Artists all my hard work is gone 😭 Urgent help

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Spotify Artists all my hard work is gone 😭 Urgent help

Yfnite
Regular

I am an artist who has been regularly releasing music, tirelessly  promoting through my social media. I am completely devastated, my mental well-being is seriously taking a toll. For some reason last night I got an email saying “ Spotify has detected suspicious activity”. It should be noted that I have around 11,000 monthly listeners of which I built up tirelessly. I have never bought into any streaming services to artificially boost my streams at all as this is breaking terms of service which I agreed to when signing up. I didn’t receive any prior notice or information about anything, Spotify has just up and removed all my tracks! I need them reinstated as I have not broken any rules that I agreed to when signing up. I will send whatever documents necessary to prove I have not bought into anything suspicious (bank statements/PayPal statements etc) I have sent Spotify support an email regarding this but haven’t gotten any response. I need immediate assistance because all my hard work is gone and my mental health is suffering.

3 Replies

Re: Spotify Artists all my hard work is gone 😭 Urgent help

Rock Star 16
Rock Star 16

Hi there @Yfnite,

thanks for posting !

 

In order to get the right attention to your issue, i suggest reaching out to Spotify for Artists support through this contact page.

 

This way, they'll be able to take a closer look and provide the answer needed.

 

Hope this helps.

Good luck :)

OneByBooRock Star 16
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Re: Spotify Artists all my hard work is gone 😭 Urgent help

Yfnite
Regular

Hi thanks for the response. I already did but was told to contact my distributor which I already did by opening tickets 2 days ago and haven’t got any response from Distrokid. This whole situation is awful. It’s affecting my mental well-being because there’s too much work I am losing over this.

Re: Spotify Artists all my hard work is gone 😭 Urgent help

Yfnite
Regular
My worst nightmare, Spotify Artist support team are saying to tell my distributor to contact the Content Team to reinstate my releases but when I ask DistroKid support about this they just keep closing my tickets.
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