Spotify Community: Accepted Solutions not tracked properly.

[djmikeystrange]

Yesterday, one of my comments on a post in the community got marked as an "Accepted Solution".  When I look at my community statistics, the "Number of accepted solutions" count didn't go up by one (should be two, but it's one), and neither did my Badges for accepted solutions.

I'm not entirely concerned about the statistics, other then accepted solutions seem to be a valued statistic.  I'm more concerned that something isn't working with the tracking and wanted to bring it to the attention to the board in case there is something that is legitimately broken on the site.

thanks

michael

[KatesHere]

Hello, thanks for reaching out!
Sometimes glitches happen in the system, so don't worry! I can see that you got the "1 solved" badge, so can I assume that it's fixed now?
Let me know,
K

[djmikeystrange]

Hi Kate, technically it's not fixed as I already had 1 solved.  So it should now be at TWO solved.

I'm willing fo attribute this to a "glitch" in the system and just ignore it.  I'm not going to lose sleep over a statistic.  I just wanted to point it out in case there is a real problem that is possibly happenig more frequently.

[KatesHere]

Hmm, okay! It has happened to me as well in the past... Okay, I'm escalating this to the team here, hopefully it'll be fixed soon.
Let me know if you have more issues,
K