Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify Country Change Problem

Spotify Country Change Problem

I have Spotify Duo Premium. I am trying to change my Spotify Country from USA to India since I moved. According to the FAQs I can do this by changing my payment details to an Indian Card. However, when I try to do this, Spotify gives me an error saying the payment details don't match the Country details. This seems like a circular problem where nothing can be changed.
Reply
1 Reply

Hey @azaidy,

 

Thanks for reaching out.

 

In this case, you'll need to cancel your current subscription and wait for it to end. Once it has ended, you can change your country setting to India through the dropdown menu here.

 

Once that's done, you can subscribe to your desired plan using your payment method from India at https://spotify.com/premium

 

Instructions on how to cancel and how that affects your account can be found at https://support.spotify.com/article/cancel-premium/.

 

Hope this helps! 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts