Spotify Customer Service

[DEG1]

How do I contact SpotifyCustomer Service by telephone? I can't find a working number anywhere.

[KatesHere]

Hey there, welcome to the community!
You can reach Spotify customer support by using the contact form, their twitter account or facebook.

However, we can also try and help here at the community!
What exactly is your issue?
K

[DEG1]

Almost a month ago, I signed up for a free month of Spotify Premium.  Based on the past month, I am not using it enough to justify the Premium price, so I am trying to cancel it before I get billed in a day or two.  My understanding was that this is supposed to be easy to do, but the system seems not to have this provision.  Any guidance you can provide would be appreciated.

[KatesHere]

Hey again!

Have you followed this step-by-step guide?

1. Go to the subscription page. (Note: If you don’t know your password, go here to reset it.)
2. Under Subscription and payment, click cancel your subscription.
   
3. Select a reason (select Other reasons if you're canceling for a promotion). Click CONTINUE.
4. Click CANCEL MY SUBSCRIPTION.
5. Enter your password in the password field. Click CANCEL SPOTIFY PREMIUM SUBSCRIPTION.

Your subscription page now shows the date you will revert to our Free ad-based service. 
 

Please Note: If you subscribed through any other company than Spotify, you need to contact that company to cancel. If your subscription is through iTunes, please see Apple's instructions for canceling.

Let me know how it worked!

K