Spotify Daily Mix disappeared from all devices

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Re: Daily Mix playlist gone

Sleet37
Regular

Any help?

1 person liked this

Re: Daily Mix playlist gone

Rock Star 1
Rock Star 1

Hey @Sleet37 

There are a couple of thing i would like you to check.

  1. Are you listening to a variety of different genres and artist? If you are only listening to one type of genre and a few artist then its going to take much longer to generate your Daily Mixes. 
  2. Check and make sure you are not running on Private Mode. To check click on the drop arrow next to your username and see if it states you are currently in a Private Session.
  3. Make sure you are running the most up to date version of Spotify. To check go to the drop arrow and click on settings. Scroll all the way down until you reach About Spotify. There it will tell you whether you are running the most up to date version. 

Keep me posted!

Keanu_C

 

 

Keanu_CRock Star 1
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Re: Daily Mix playlist gone

Sleet37
Regular

Yes, I am listening to a variety of artists and songs. Not only from my playlists but also from my friends’. (The Daily Mix list was generated for me last year, even though I bought spotify only to listen to Sabaton and I had no variety of artists or songs. Since then, I discovered new songs through this playlist)

I’m not in private mode.

I’m running on the latest version both on my iPhone and PC.

 

The Daily Mix is nowhere to be found on the app. And if I search for it, all it says is that Daily Mix is coming soon and it’s being developed by Spotify, etc.

 

I am not going to use the Discover Weekly playlist (which for some reason appears for me). It is not even close to what Daily Mix recommended me. I did not like a single song from Discover Weekly, but I would find myself playing any song that appeared on the Daily Mix.

Re: Daily Mix playlist gone

Rock Star 1
Rock Star 1

Could you possibly take a screenshot of the daily mix section so then i can see what it says.

 

 

Thanks

Keanu_C

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Re: Spotify Daily Mix disappeared from all devices

Rising Star 9 arnavsareen123
Rising Star 9

Hello,


You could maybe try uninstalling and reinstalling the Spotify app. If this doesn’t work, try downloading the newest Spotify Beta or downloading an older version from.

 

If you need more help, keep me posted!

 

Hope this helps!!!

arnavsareen123Rising Star 9
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Re: Spotify Daily Mix disappeared from all devices

n1amr
Casual Listener
My account have this problem on web player. So, this problem is related to
the account not my device nor app version. My device could play Daily Mixes
from another test account I was instructed to try by Spotify support.

Re: Spotify Daily Mix disappeared from all devices

Rising Star 9 arnavsareen123
Rising Star 9

Hello,


It can take up to two weeks before new users see the feature. But from what your saying you have had this account for a while? So, If you still cannot see it then log a ticket using the support Contact Form HERE

 

I hope that helps!!!

arnavsareen123Rising Star 9
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Re: Spotify Daily Mix disappeared from all devices - Status changed to: Need more info

Moderator
Moderator

Hey folks,

 

Thanks for raising this with us on the Community!

 

If you are experiencing this issue, could you first try the following troubleshooting steps:

  • Log out and back in again
  • Restart your device
  • Perform a clean reinstall of the app
  • Check out this help article for finding other accounts to ensure your DM's aren's saved there.
  • Try on a different device (or try Web Player instead of desktop app)?

If, after trying these steps, you're still experiencing this issue, could you provide us with the following info:

  • Device and OS version
  • Spotify version
  • When this started to happen, and if you changed something with your account during that time
  • A screenshot showing the missing Daily Mixes?

As soon as we have this info, we will pass it on to the relevant team.

 

Thanks!

PeterModerator
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Re: Spotify Daily Mix disappeared from all devices

n1amr
Casual Listener


@Peter wrote:

Hey folks,

 

Thanks for raising this with us on the Community!

 

If you are experiencing this issue, could you first try the following troubleshooting steps:

  • Log out and back in again
  • Restart your device
  • Perform a clean reinstall of the app
  • Try on a different device (or try Web Player instead of desktop app)?

If, after trying these steps, you're still experiencing this issue, could you provide us with the following info:

  • Device and OS version
  • Spotify version
  • a screenshot showing the missing Daily Mixes?

As soon as we have this info, we will pass it on to the relevant team.

 

Thanks!

 


I have already tried reinstalling too many times. However I cannot see Daily Mixes on any device nor the web player.

 

Device model: Samsung Note 8 (SM-N950F)

OS Version: Android 8.0.0

Spotify version: 8.4.84.874

 

sc1.jpgsc2.png

 

 


Re: Spotify Daily Mix disappeared from all devices

hendrikwpape
Music Fan
Plan Premium Device (iPhone 8 Plus ( latest Spotify version), Computer) Operating System (latest iOS, Windows 7 & 10) My Question or Issue: My Daily Mixes playlists are missing. Not sure exactly when it started but I recently upgraded my account to premium and they definitely haven't been there since then. I have tried it on the iPhone app, the desktop app in Windows 10, the web based app in Windows 7 and in multiple browsers and they're just not there. To be honest most of the content I expect to see in the Made for You section seems to be missing. I'm still showing top songs from 2017, a year after that year ended.
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