Spotify Duo plan- can't add wife because we use the same email address .

[1253577441]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Billy-J]

Hey @1253577441, thanks for reaching out to the Community!

Sorry to hear that. This is expected because every Spotify account must be tied to a different email address - it’s not possible to have more than one account with the same exact email address. I’d recommend your wife create a Spotify account with a different email address to see if that makes a difference. 

If you still have trouble, let me know and I will take a look.

Keep me posted!