Spotify E-Card is not working

[Silanum]

I bought a Spotify E-Card on the Spotify Website. My payment was accepted and I got an e-mail with the redeem link, but when I click on that link and try to activate the code it just sais that the code is not working. Shall I wait a few hours or what shall I do ??

[Silanum]

I bought a Spotify E-Card on the Spotify Website. My payment was accepted and I got an e-mail with the redeem link, but when I click on that link and try to activate the code it just sais that the code is not working. Shall I wait a few hours or what shall I do ??

[Flixx]

Hi there and welcome to the Spotify Community!

Before I can answer your question, I need to know a bit more. Is the e-card bought in the same country as where your Spotify account is registered?

If you have any questions, don't hesitate to ask

[Silanum]

I payed it with paypal just a few hours ago, and for sure in my country ^^

[Silanum]

I payed it with paypal just a few hours ago, and for sure in my country ^^

I am buying them now for like 6 or 7 months in my gas stations, first time with paypal and I never got a problem with them

[Flixx · Accepted solution]

Sometimes PayPal causes a longer processing time. Can you try again tomorrow and if it's not working, I can discuss it with the Spotify staff.

Please let me know!

[Silanum]

Ok, thank you for your help ^^

[Silanum]

I tried it again now and it worked. Paypal or Spotify were a little bit slower than i thought with the registration of the code.

[holm620]

I have solved the code but I have not even received a receipt. Then I will surely nowhere but paid have you taken !!!!