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Spotify Family Issues

Avatar of AbiOnAir
Newbie
2017-01-26 08:41 AM

Has anyone had Spotify Family links not work?

I'm trying to share the link with my partner but it keeps saying he's in the wrong country??

What do we need to change? We've tried to log him in on the same computer but it's not working.

 

Please help!

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Avatar of Maxim
Spotify Star
Spotify Star
2017-01-26 02:43 PM

Hey @AbiOnAir,

 

Please make sure that both account's have set the same country setting.

 

https://www.spotify.com/account/profile/

 

Let me know how it goes 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Marked as solution

Avatar of Maxim
Spotify Star
Spotify Star
2017-01-26 02:43 PM

Hey @AbiOnAir,

 

Please make sure that both account's have set the same country setting.

 

https://www.spotify.com/account/profile/

 

Let me know how it goes 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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