Spotify Family is not working on other accounts

[akabrainwaves1]

I have a family account plan for 3 ussers but this mont two accounts says that dont have premium and when i try to enter configuration an error message appears: it seems than you dont have an asociated familiar plan. Can some one help me con this?

[sebastiankreuz]

Hi @akabrainwaves1!

Welcome to the Community and thanks for reaching out to us.

Is your Spotify Family still active? You should be able to confirm your subscription's status by logging in here.