Spotify Free Trial Removed

[dslotvik]

Hi there

Yesterday I signed up for spotify free trial. Entered my credit card information etc, but after I got my free trial I canceled subscription to avoid getting automatically charged next month. It said I'd have premium until 12th of january, 2014. Anyways.. When I logged on today, I am currently using spotify free. I no longer have premium and im not able to sign up for free trial either. It seems it got removed..?

[Josh]

Hello!

That's odd, you should get in contact with Spotify here, if you get an automated reply just reply directly to that email. Also, what does your account say under "Subscription Status" here? 

[Adam]

Hey @dslotvik - I've just taken a look at your account connected to your Community profile and you redeemed a code for a 30-day Premium subscription just today.

If you also signed up for a 30-day trial, get in touch with our support team using the link Josh posted.