Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify Gift Card error

Spotify Gift Card error

I try to redeem my 10 euro spotify gift card, but i constantly get this error;

 

 "Oeps! Er is iets fout gegaan. Probeer het later opnieuw of ga naar onze Help afdeling." which means; "Oops! Something went wrong. Try again later or go to our Help desk."

 

I was reading a post of earlier today, but I don't know how to interact with people on forums, as I never use them. There was something about sending you're code in a private message, but I dont know how.. 😞

Reply
3 Replies

A 1-month code was successfully redeemed on your Spotify account today. You have Premium up tp December 5th.

 

Does that sound right ?

Pls help me i want a premium account but i get the same message when i try to add creditcard!


@Grazell wrote:
Pls help me i want a premium account but i get the same message when i try to add creditcard!

Does going directly to the following link to enter your card details help?:

https://www.spotify.com/account/subscription/change-payment/

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts