Spotify Iraq issueSpotify Iraq

[husiq]

Hi all,

I had been using Spotify in Iraq for a while without any issues (apart from the lack of podcasts: booo).

Recently been trying to open my app but it won't even let me log in, apart from if I use a vpn. It says something went wrong. Have another go.

Has it been discontinued in Iraq as there's no info online?

Many thanks

Plan

Free/Premium

Country: Iraq

Device

Samsung & Macbook

[Billy-J]

Hey @husiq, thanks for reaching out to the Community!

Spotify is available in your area. Can you try a clean reinstall of the app on both devices and try using a different network connection? In addition, make sure that you do not have any VPNs enabled when doing this. 

If you still get an error message, send me a screenshot of what you're seeing and I'll take a look (making sure to hide sensitive info when posting to the Community). 

Let me know how this goes!

[Maxim]

Hey @husiq,

Thanks for coming to the Community.

Are you currently using Spotify free or Premium? If you're on free, I recommend making sure that your account's country setting is set to the country you're currently in.

https://support.spotify.com/article/how-can-i-change-my-country-setting/

Let me know how it goes 🙂

[husiq]

Hi Maxim, it's all of a sudden working again. I un- & reinstalled on my phone  but laptop worked right away when I came ibto work. No idea but thanks for the help

[husiq]

Many thanks Billy-J for your help. It's all of a sudden working again, no idea why.

[Billy-J]

Hey @husiq,

You’re welcome! I'm happy to hear everything is good to go. If you need help in the future, you can always start a new topic and the Community will be happy to help.

Have a great day!