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I am trying to sign up for premium but my current Maybank debit card is rejected. My card not activated for international use so would that be the issue here?
Furthermore, why isn't there a paypal option for Malaysia? I use paypal when I want to make payments for things I buy online from other countries.
Please help
Solved! Go to Solution.
Hey! Welcome to the community 🙂
Yes, your card does need to be open for foreign purchased as outlined in this help page.
As for why PayPal is missing, I have no clue! Maybe those agreements have not been made yet!
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Some debit cards won't authorise repeat payments for some reason. You could contact your bank to get an explanation. Your other option is to use a different card or use your debit card to buy e-cards.
Hey! Welcome to the community 🙂
Yes, your card does need to be open for foreign purchased as outlined in this help page.
As for why PayPal is missing, I have no clue! Maybe those agreements have not been made yet!
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hi! Am having a problem with the premium account subscription. This month am enable to use the same card (Maybank Visa debit card) which I already use for the last month payment on the same account. Below are the notification that I received after tried to make the payment.
Some debit cards won't authorise repeat payments for some reason. You could contact your bank to get an explanation. Your other option is to use a different card or use your debit card to buy e-cards.
Hi, just wondering if you ever got to solve your problem? I'm trying to use Maybank debit as well to upgrade to the premium but I can't seem to get it done. It always gives me an error.
The help page link is not working.
Currently having this problem with my maybank debit card. This is very inconvenient. Pls give a solution. Thanks
For me the problem is the same with spotify. i can't subscribe to family premium using my maybank debit card eventhough i have activated my international purchase. when i called the bank they say is ok to go but when i tried everytime it always says the same message which is "please activate your international e-commerce payment or use different payment". that is a bummer to not be able to use your debit card. I hope that i can use paypal for spotify in Malaysia. are you guys still having the same problem as me or is there a solution to this matter ?
mobile payment is available at premium level for single but it cannot be use for Family premium. I know cause i've tried it before and paypal still out on spotify malaysia. very dissapointed right now. appreciate your comment though
I am having the same problem. I tried to get premium with my Maybank Debit Visa and it was declined for international e-commerce reasons. I called Maybank and they activated all the right things.
But I got the same error when I tried again. I called Maybank again and they said they had only 1 request for authorization—before I if activated international e-commerce. After that, it seems Spotify declined the request before even contacting the bank. This has been true for at least 2 days.
I'd like to find a way to get Spotify Family Premium but they make it very difficult.
i can't subscribe to family premium using my maybank debit card eventhough i have activated my international purchase. when i called the bank they say is ok to go but when i tried everytime it always says the same message which is "please activate your international e-commerce payment or use different payment".. why this is happening?
PLEASE PEOPLE I NEED HELP
i guess i have to wait for a week too to try again
Can I use CIMB or RHB debit card to pay for the premium version? Or will it be the same issue like the Maybank debit card?
Hi..
how do i cancel subscription which is attached to my phone number?
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