Spotify Password leaked in a databreach (Resolved)

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Spotify Password leaked in a databreach (Resolved)

Troglodite82
Newbie

Plan

Spotify Family

Country

Sweden

 

Device

PC

Operating System

Windows 10

 

My Question or Issue

Hello, I got a notification in Google Chrome that my password for my Spotify account had been leaked in a data breach. Previously, I think I had two accounts here at Spotify. One with my email as username and the other with a nickname as username. I wonder if perhaps the the login with my email as username perhaps has been de-activated? I changed the password for the login with my username and that seemed to work. 

1 Reply

Elena
Moderator
Moderator

Hey there @Troglodite82!

 

Thanks for reaching out to us about this. We're sorry to hear this has happened to you and we'll give you some tips to make sure your account us secure.

 

You can start off by taking a look here and following all the steps.

 

If you'd like to be on the extra safe side we have some more instructions about security here.

 

When it comes to your two accounts, we'd recommend closing one of them to avoid confusion in the future. Here you can see how to locate both account and here we have steps on how to close an account.

 

Hope this info helps. We'll be happy to give you a hand if you have any other questions. 

ElenaModerator
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