Spotify Playing Commercials While Listening to Music

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Spotify Playing Commercials While Listening to Music

user-removed
Not applicable

Please help. My Spotify suddenly started playing commercials at the same time music is playing. I keep hearing bladder commercials. 

3 Replies

Re: Spotify Playing Commercials While Listening to Music

SergioDavid
Roadie

Hey @user-removed, welcome to the Community!

 

What device, operating system, and Spotify version are you running? How long has this been going on for?

 

Does restarting the app or logging out and back in make a difference at all?

 

Let us know.

Re: Spotify Playing Commercials While Listening to Music

user-removed
Not applicable

This happens on a PC when logging onto the Spotify web browser (Chrome) with a Facebook login. Started happening last week all of a sudden, had never happened before. I usually just get commercials in between songs, not during the song. And it was the same commercial over and over again. Let me know.

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Re: Spotify Playing Commercials While Listening to Music

Community Manager
Community Manager

Hey, @user-removed

 

Sorry for the delay!

 

If this is still happening, can you try clearing your browser's cache/cookies?

We'd also recommend logging out/in again and restarting your device once more afterwards.

 

Keep us posted :)

/M

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