Spotify Premium Account Disabled, Lost Playlists and Followers

[user-removed]

Hello,

I have been a premium user for some time.

This morning, I changed my Facebook password and revoked Facebook app permissions, which included Spotify.

Now, when I login, via Facebook (the way I always have), I am a free user and I lost all of my playlists and followers.

When I do a search for "Jamie Goodin", I can still see my old profile, complete with playlists and followers.

How do I gain access to my old account and remove the new one I apparently created?

Thanks,

Jamie

[Joe]

Please use the online contact form and someone at Spotify can help get this sorted. If you get an automated response directing you back to the community or to the help pages, make sure to reply to it directly to speed things along.

[user-removed]

Thanks, will do. When I get a reply that asks me a question, do I respond directly to that email? I tried that earlier and it didn't seem to work.

Thanks.

[Joe]

Yes, reply to any emails.