Spotify Premium Free Trial not working

[craigsteven97]

I started the free trial for premium today and it's not working!! I put in all my details etc and got a reciept but when I log in on mobile, it appears that I don't have premium. I have logged in and out of both mobile and desktop and re-installed the app several times and nothing works. I emailed Spotify but haven't,  as yet, had a reply. Pleeeease help!!

[Frances_jowett]

I have same problem and I've paid!!!

[craigsteven97]

It's ridiculous! I will be expecting extra 'free trial' time if it isn't fixed today! 

[Barawhore]

Same problem!!

[Sam]

Hi guys,

It can take a few moments for the upgrade to kick in. Could you try logging out and in again? Is it working now?

[craigsteven97]

Have done several times-even reinstalled the app! Also its not just a moment since I completed all the entering details etc. I got the receipt email at 14:13..thats more than an hour!

[craigsteven97]

Wierdest thing ever. Just opened the app again...and it worked haha! Apparently if you talk about it..it fixes it! Thanks anyway

[Sam]

Great to hear. Barawhore and Frances_jowett, is it working for you now?

[Frances_jowett]

Yeah sorry it's working now...thanks!!