Spotify Premium Free Trial

Reply

Spotify Premium Free Trial

TwoStepsAhead
Casual Listener

Hi there,

 

I believe I have just activated the Spotify Premium Free Trial for 30 days upon putting my details in. I am now a bit confused as I have a "receipt" dating today in my account settings even though I am on a free trial? I just want to check that I am indeed on a free trial and if for a bizarre reason I am not, is there any way to cancel the payment I clearly didnt want?

 

Thanks for the help in advance Spotifiers! 🙂

5 Replies

Re: Spotify Premium Free Trial

KatesHere
Community Legend

Hey there @TwoStepsAhead and welcome to the community!

 

It's usual to see a receipt for the trial promotion, you should check that from the amount it indicates. If it's zero, then you indeed got the trial month. Otherwise, if it's in the normal Premium rate, then you weren't eligible for that promo.

 

Hope this helped!

K

RSJ-------------------------------------------------------------------------

Treat others the way you want to be treated!
K is for Kisses, Kate
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Rock Star? Join us!

Re: Spotify Premium Free Trial

TwoStepsAhead
Casual Listener

Hi there, 

 

When you say "weren't eligble" what would exclude me from this?

 

Thanks. 

Re: Spotify Premium Free Trial

KatesHere
Community Legend

@TwoStepsAhead Hey again!

 

It depends on the Promo. Usually 30 days trials are for users who haven't had Premium in the past, including other trials.You can check it on the Terms & Conditions underneath the promo page.

 

Hope this helped!

K

RSJ-------------------------------------------------------------------------

Treat others the way you want to be treated!
K is for Kisses, Kate
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Rock Star? Join us!

Re: Spotify Premium Free Trial

TwoStepsAhead
Casual Listener
See that was the thing, I've never had a trial and did in fact read the T&Cs (not lying!) but I've raised it further so thanks for your help!

Re: Spotify Premium Free Trial

KatesHere
Community Legend

No problem! I'd suggest you get in touch with Spotiy in that case. If you use twitter, send them a tweet or DM @SpotifyCares , otherwise you can use the contact form.

 

Let me know how it goes 🙂

K

RSJ-------------------------------------------------------------------------

Treat others the way you want to be treated!
K is for Kisses, Kate
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Rock Star? Join us!

SUGGESTED POSTS