Spotify Premium Payment Problem

[Yarkinankay]

Hi mates. I have problem with the payment right now. When i select go for premium the loading bar is just turning however no information boxes appears for credit card infos. Also when they appears my credit card information never confirmed. I have no problem with my credit card. Can anyone help me ?

[Maria_B]

Hey @Yarkinankay!

It's odd that this happens. Can you try again but from a computer using an incognito window?

If it's still not working, try with the support team and they'll help you out. You can reach them on Facebook or Twitter at @SpotifyCares or via email here.

Let us know how it goes.