Spotify Premium Payment

[Pipodi]

Hi guys.

I recently got a payment to Spotify in order to renew my subscription to Spotify Premium. But there's a problem. Here in Italy, there's an offer with a mobile carrier, Vodafone, that gives the user a whole year of Spotify Premium for free. I didn't pay anything for like 2/3 months and now I just checked that this month I got charged for one month of Spotify Premium.

If I go into my account's informations I can see that "Vodafone" is set as payment method. So, I don't know why I got charged for one month on my credit card.

Can someone explain this to me?

Regards,

Alex

[kbrooksc]

I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.