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Hi,
~3 months ago I made use of the '3 months for 1€' deal, then after those 3 months it automatically went on because I forgot to end it. It was continued on the 12th of march (~24 days ago) and then I stopped the automatic renewal. Yesterday, my account suddenly got back to 'free'. But spotify is 10€ a month right? So why does it stop after 23 days instead of 30? Sounds like I got stopped 1 week too early?
Thanks in advance, Leaf
Hey @Leaf2 and welcome to the Spotify Community!
Csn you tell me the exact date you've signed up for the 3-for-1 offer? You can that check here: https://www.spotify.com/account/subscription/receipt/
Can you take a screenshot of the receipts page and post it in here?
Hey @jpeter01,
Can you check if you're a Premium or Free user at https://www.spotify.com/account/overview/?
Okay so your Premium subscription started on Dec 12th 2015 and renewed on March 8th 2016 because you didn't cancel your Premium subscription before the 3-for-1 trial/offer ended.
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