Spotify Premium for Family reverted to Spotify Free

[kradbob]

My account seems to have reverted to a Spotify Free account, but it is supposed to be part of my employer's Spotify Premium for Family plan -- a lot of the employees are part of this plan.

How can I resolve this?

[user-removed]

Hey @kradbob, welcome to the Community!

In this case, we recommend contacting the owner of the plan to send you a new invitation. You can also find more info over here. 

We also recommend to accept the new invite on a PC using an incognito window.

Let us know how it goes 🙂