My account seems to have reverted to a Spotify Free account, but it is supposed to be part of my employer's Spotify Premium for Family plan -- a lot of the employees are part of this plan.
How can I resolve this?
Hey @kradbob, welcome to the Community!
In this case, we recommend contacting the owner of the plan to send you a new invitation. You can also find more info over here.
We also recommend to accept the new invite on a PC using an incognito window.
Let us know how it goes 🙂
Hey there you,
Yeah, you! 😁
Welcome - we're glad you joined the Spotify Community!
While you here, let's have a fun game…