Spotify Premium for Family reverted to Spotify Free

Spotify Premium for Family reverted to Spotify Free

kradbob

My account seems to have reverted to a Spotify Free account, but it is supposed to be part of my employer's Spotify Premium for Family plan -- a lot of the employees are part of this plan.

 

How can I resolve this?

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1 Reply

Hey @kradbob, welcome to the Community!

 

In this case, we recommend contacting the owner of the plan to send you a new invitation. You can also find more info over here

 

We also recommend to accept the new invite on a PC using an incognito window.

 

Let us know how it goes 🙂

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