Spotify Premium gift leads to massive email spamming

[bluetony]

Hello,

I'm hoping someone can help. My wife bought me a one month premium subscription to Spotify yesterday. So far, so good!

However, I am now getting emails sent to my email account every minute to 2 minutes saying "You've received a Spotify gift card".

I've redeemed the card and now have access to premium, but still am getting these emails.

I saw some other thread about 'having two accounts' causing some issues with email for users. I'm not sure whether this would affect me - I only signed up one time via Facebook, but my user name is a series of numbers. How do I know what my other account is? How do I get the details for this account? And could I transfer the gift to that account?

If anyone has any suggestions on how to stop these emails, I'd really appreciate any advice you could give me - I've had around 1000 of the things come in thus far!

Thanks!

T

[Stupify]

The "second account" emails are usually something about friends subscribing to a playlist or other social nonsense that don't go away when told. This is an unrelated bug and quite a horrible one.

[1eyedj]

Same issue. Completely unacceptable for it to be still spaming my wife 1 day later.

[bluetony]

Yup. Still getting these 1 day later. I submitted a helpdesk ticket and someone is looking at this according to the response, but they haven't got back to me since early this morning. I'll post if I hear more, but this is getting pretty ridiculous.

[Bascy]

I donated a Premium account for one month to a friend of mine, but regret I have done so...

She's getting hundreds of mails about it.

PLEASE STOP THIS!!!

[Peter__]

This is not the only topic about this issue, I have escalated this issue (and so has Stupify) to the community staff. 

Peter

[Sam]

Hi guys,

This should now be fixed. We really are sorry for the hassle, I can imagine it wasn't particularly enjoyable.

Please, let us know if you receive anything else.