Spotify Premium not working after reactivating Telekom contract

[FabiTob]

Hello!

I had a spotify premium account until I decided to put my telekom mobile contract (including this spotify premium) out of service for 5 month because I went abroad. Now the telekom mobile contract is activated again, so there should be also the premium account for spotify again available. But I can't find any way how to activate it again. Can you help me?

Thank you very much,

regards

Fabian

[MattSuda]

I suggest you contact support so they can look at you account and help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.