Spotify Premium with Rogers

[pgrondin1969]

Just upgraded my Rogers plan that includes Spotify Premium. But an error occured in Rogers system cause they changed my account number.

Since, I can't retrieve my Spotify Premium..... 

I tried to log ... log out ... re-log .... re-log out .... create a new Spotify account .... Nothing

There is anybody can help me please?

Thank You

[pgrondin1969 · Accepted solution]

Solved by Rogers support

[Evanodonnell]

I have had a similar problem I already had an ongoing subscribtion and then my plan on rogers changed offering 2 years of spotify and it worked fine but as of yesterday my spotify premumium has just gone away and I've tried logging in and out restarting spotify please help

[NaomiBraganza]

Hi I need to link my Rogers account to my premium spotify account so that i can get the next 6 months Free. How do I do that
This an extremely inconvenient way to get answers, and it says a lot about your company that I can't speak to a live agent. Clearly customer service isn't a priority. I want my question answered soon