Spotify Premium - The Spotify Community

Spotify Premium

In Saturday I buyed Premium for 0,99 ct but my account is still " Free " .. what should I do ? (I Buyed it with PayPal)

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1 Reply

Hey @_zaradeniese_ and welcome to the Community.

There are a couple of reasons for that:

Check your subscription page. Your status should be Premium.
If you're on Premium, try signing out and back into the app.
If it says Free, check the receipt we send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.
If you still running the issue, contact spotify support, they`ll be able to take care of you!

Hope that I was helpful! Please reply back here if you still have troubles, we`d love to help you! : )

MartinStoichkovSpotify Star

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Note: I'm not a Spotify employee.

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