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Spotify Premium

_zaradeniese_
In Saturday I buyed Premium for 0,99 ct but my account is still " Free " .. what should I do ? (I Buyed it with PayPal)
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1 Reply

MartinStoichkov

Hey @_zaradeniese_ and welcome to the Community. 

There are a couple of reasons for that: 

 

  • Check your subscription page. Your status should be Premium. 
  • If you're on Premium, try signing out and back into the app. 
  • If it says Free, check the receipt we send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.  
  • If you still running  the issue, contact spotify support, they`ll be able to take care of you!

Hope that I was helpful! Please reply back here if you still have troubles, we`d love to help you! : )

MartinStoichkovSpotify Star
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