Help Wizard

Step 1


Spotify Premium

Spotify Premium

Well my spotify premium renewed today and it says I don't have premium. I tried logging in with my username and password but it didn't do anything. Can someone please tell me whats going on?
1 Reply

Hi ardenbring1, welcome the the Community!


We have stopped taking payments through Boku with AT&T, so this is why your subscription has stopped.


You should have received an email a while back to let you know this was happenning, but not to worry.


You can resubscribe here


If you're still having touble after this, get in contact here and the team will help out.


If you get an auto-response just reply straight back to it, or let me know the Case # you get.




New to the Community? Check out the Community newbie tips

Did I solve your problem? Click 'Accept As Solution' to help others find the answer!

Need Spotify help on Twitter? Head to @SpotifyCares

Suggested posts