Spotify Student + Headspace does not add to my account?

[1129927215]

Plan

Premium Student

Country

 UK

Device

Macbook Pro late 2012

Operating System

macOS Mojave, Chrome/Safari (tried on both)

My Question or Issue

I've been trying to add Headspace to my student account. I go to https://www.spotify.com/uk/headspace/student/, click 'Get Started', which then brings up a page saying 'Your Discount is Still Applied' on the webpage https://www.spotify.com/uk/student/checkout/headspace-student/. I then click 'back to the music' or the cross symbol, and it brings me back into the Spotify webplayer without the subscription applied. What's going on?

[Peter · Accepted solution]

Hey @1129927215.

Thanks for reaching out to us about this. We'll be glad to help 🙂

Have you tried opening that page in an incognito window or in a different browser? That tends to do the trick.

Let us know how it goes! If you need any further help, we'll be right here.