Spotify Student Premium Germany unsupported Country?

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Spotify Student Premium Germany unsupported Country?

Rani12
Casual Listener

Hi there,

I want to get the Spotify student discount, so I went to the Spotify internet side and created an account at unidays, which apparently confirms for spotify if you are a student or not, cause you have to log in there with your university registration number, e.c.. Unidays confirmed my student status, but if I want to proceed further to get the discount, spotify says, that I am living in an unsupported country and cannot do this.

But I am living in Germany, in my accounts settings Germany is my home country and I checked whether Germany is an unsupported country or not, and it is an supported country.

Does anybody of you had the same problem or knows how to proceed further or what to do?

I appreciate any help!

Thanks!

 

10 Replies
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Re: Spotify Student Premium Germany unsupported Country?

MattSuda
Community Legend

Hey @Rani12

 

Welcome to the Spotify Community!

 

Can you try getting the student discount through http://spotify.com/student or does that take you to the same place? 

 

Let me know how it goes.

Re: Spotify Student Premium Germany unsupported Country?

Rani12
Casual Listener

hey it still gets me to the same place, where unsupported county is mentioned.

 

Re: Spotify Student Premium Germany unsupported Country?

MattSuda
Community Legend

Hey @Rani12

 

Could it be your IP address is from a different country other than Germany? It detects your IP address to make the decision.

 

Can you try from an incognito window, or a different device?

Re: Spotify Student Premium Germany unsupported Country?

Rani12
Casual Listener

hey I tried get the discount from my sell phone logged out from my home network but I still got the reply, that I would be in an usupported country. I tried it with my computer again this time with new IP adress, still doesnt working.

Re: Spotify Student Premium Germany unsupported Country?

MattSuda
Community Legend

@Rani12

 

Support took a look at your account and did not find a problem.

 

Can you post a screenshot of the error message you are getting? Thanks!

Re: Spotify Student Premium Germany unsupported Country?

Rani12
Casual Listener

Yes, sorry for the late reply.

I've got 3 screenshotsspotify1.jpgspotify2.jpgspotify3.jpg

Re: Spotify Student Premium Germany unsupported Country?

polkadotdotty
Newbie

The same thing is happening to me, I dont know what to do!!

Re: Spotify Student Premium Germany unsupported Country?

jumpgirl24
Newbie

I'm in the United States & and still says unsupported country.... and I am getting the exact same message.... HELP!

Re: Spotify Student Premium Germany unsupported Country?

jeff0519tw
Newbie

Same issue for me and I live in Los Angeles. Must be something wrong with unidays

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